Privacy Policy

Rosenkranz Law Firm (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.law4elders.com or use our services.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and mailing address provided through our website forms, intake documents, or direct communication.
Case-Related Information: Information you provide in connection with your legal matter, including financial records, medical records, government benefit information, and family details necessary to provide legal services.
Text Messaging Data: Phone numbers and consent records collected through our Client Texting Service opt-in form.
Website Usage Data: IP addresses, browser type, pages visited, and other standard web analytics data collected automatically when you visit our site.

How We Use Your Information

We use the information we collect to:

Provide legal services related to elder law, Medicaid planning, estate planning, disability law, and related matters
Communicate with you about your legal matter, including appointment reminders and case updates
Send text message updates if you have opted in to our Client Texting Service
Respond to inquiries submitted through our website
Improve our website and services
Comply with legal and ethical obligations

Attorney-Client Relationship and Privilege

Submitting information through our website, including contact forms or the texting opt-in form, does not create an attorney-client relationship. An attorney-client relationship is established only through a signed engagement agreement.

Important Notice Regarding Attorney-Client Privilege: Text messages, emails, and website form submissions are transmitted over channels that are not secure or encrypted. Communications sent through these channels may not be protected by attorney-client privilege, and sending confidential or sensitive information through unsecured channels could result in a waiver of that privilege. For this reason, we limit our text messages and emails to administrative and scheduling matters only. If you need to communicate privileged or confidential information, please contact our office directly by phone at (813) 223-4195 or arrange an in-person meeting. Do not send privileged, confidential, or sensitive information via text message, email, or website forms.

Health and Sensitive Information

In the course of providing legal services related to elder law, Medicaid planning, long-term care, and disability matters, we may receive health-related information and other sensitive personal data. We protect this information in accordance with applicable law, including HIPAA where applicable. We do not transmit protected health information via text message, unsecured email, or website forms.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

With your consent or at your direction in connection with your legal matter
With government agencies such as the Florida Department of Children and Families (Medicaid), the U.S. Department of Veterans Affairs, or courts as necessary for your legal representation
With service providers who assist in our operations, such as our website hosting provider, practice management software, and text messaging service, all of whom are contractually required to protect your data
As required by law or to comply with a court order, subpoena, or legal process

Text Messaging Privacy

If you opt in to our Client Texting Service:

You must provide express written consent via our Client Texting Service opt-in form before receiving any text messages.
Your phone number and opt-in consent data will not be shared with or sold to third parties for marketing purposes.
Text messages will be limited to administrative and scheduling communications related to your legal matter.
We will not send protected health information, privileged legal advice, or sensitive personal data via text message.
Message and data rates may apply. Message frequency varies. Consent to receive text messages is not a condition of receiving legal services.
You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
For full terms, please see our Client Texting Service page.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser. We do not use cookies to collect personally identifiable information without your knowledge.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain client files and records in accordance with Florida Bar rules and applicable law. Generally, client files are retained for a minimum of six years after the conclusion of a matter. Website analytics data is retained in accordance with our hosting provider’s standard practices.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to our legal and ethical retention obligations
Opt out of text message communications at any time by replying STOP
Opt out of email communications by using the unsubscribe link in any marketing email

To exercise any of these rights, please contact our office.

Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Rosenkranz Law Firm
Tampa, Florida
Phone: (813) 223-4195
Website: www.law4elders.com

Effective Date: April 5, 2026